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MOH GRS → Finding Solutions Together!
MOH GRS

GRS - Grievance Redressing Service

Access our streamlined platform to voice your concerns and complaints related to health services, infrastructure, labour or Gender Based Violence. We are committed to ensuring your feedback leads to effective resolutions.

GRS Categories of Complaints

Gender Based Violence
Gender Based Violence (GBV)

Providing a secure platform to report and seek redress for cases of gender-based violence, ensuring justice and support for affected individuals.

Submit Grievance
Labour
Labour

Ensuring fair workplace practices and addressing employment-related grievances, including wage disputes, working conditions, and labor rights violations.

Submit Grievance
Health Service
Health Service

Addressing concerns about the quality, accessibility, and responsiveness of healthcare services to improve patient experience and outcomes.

Submit Grievance
Health Service
Infrastructure

Reporting and resolving issues related to healthcare facility conditions, equipment shortages, and essential service disruptions.

Submit Grievance

How Does It Work?

Follow these simple steps to submit and track your grievance through the Ministry of Health's Grievance Redressing Service.

1

Choose Submission Type

You can choose to submit anonymously using the below form, or register an account for real-time tracking of your grievance.

2

Submit Your Grievance

Select the grievance category (e.g., Gender-Based Violence, Labour, Health Service, Infrastructure), describe your concern, and attach any relevant files or evidence.

3

Review & Investigation

A designated committee will review your grievance based on the selected category and carry out an investigation while keeping your identity confidential.

4

Resolution & Feedback

The committee will propose and implement a resolution. If registered, you can track the status and receive updates through your account.



Submit Grievance

Use the below form to submit your grievance. For real-time status updates, Register Here before submission.
Your identity will remain confidential throughout the investigation process. To submit anonymously, check the box above. For real-time status updates, we recommend registering first. You'll receive a unique reference number for tracking when submitting via this form.
Attach Supporting Documents (Optional) Maximum file size: 5MB each
Want to track your grievance? Register an account before submission to receive status updates.
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